
Consideration, time for pain alleviation therapy…
Okay, so now the customer has moved past the awareness phase in the customer’s journey and has identified and evaluated their choices to establish where it is, they’ll be most satisfied doing business. They engage in non-linear research, across a cycle of discoveries, customer reviews, comparisons, considerations, and even abrupt changes of direction; all to inform themselves about what’s out there with competing brands, through multiple channels. Simply put, they have narrowed down their choices, but they are